Terms & Conditions
TERMS & CONDITIONS
McKinney’s Pool Service
Our Weekly Responsibilities
- Test Water Chemistry
- Balance Water (Essential Chemicals Included)
- Manually Vacuum Pool
- Clean All Baskets (skimmer/pump)
- Brush Walls and Steps
- Skim Surface of Pool
- Inspect System and Backwash filter when needed
- Basic Algae Treatment
- Empty catch and maintain automatic pool vacuum
- Lube O-Ring on Pump Lid
- Send Comprehensive Report via email after each service—pictures, chemical values.
Customers’ Responsibilities:
- Keep all pool and spa equipment in good running condition
- Keep all vegetation and landscaping around the pool trimmed and clean
- Keep pool filled with water to proper running height (mid tile/skimmer opening)
- On time payments. Commercial accounts will be invoiced on the 15th of each month and is due on the 1st of the following month.
The filter is an essential part of a clean pool. In order to maintain a clean, safe running pool, McKinney’s Pool Service will need to break down, clean and reassemble the filter. DE filters will be two times a year (once in Spring and again in Fall) and cartridge filters can be up to 5 times a year depending on usage. This contract gives McKinney’s Pool Service permission to perform these services as part of the monthly agreement. An additional $150.00 for DE filters and cartridge filters will be invoiced after maintenance is performed.
Specific chemicals are not part of your service rate i.e. phosphate remover, conditioner, stain control (for calcium build up on pool or tile) etc. Each Spring a Pool Rx (6-month algaecide) will be added to the pool for $90.
We can provide the following as additional service if needed:
- Pool Draining
- Acid Wash
- Chlorine Wash
- Major Algae Treatment
- Phosphate Remover/Treatment
- Calcium Stain/build up Treatment
- Water Softener
- Pump/Motor Repairs
- Heater Repairs
- Plumbing Repairs
- Cracks, Lights, Tile, Skimmer Repairs
- Salt/Chlorine generator cleanings
- One time storm/fire clean ups
- Installation of pumps, filters, heaters, salt/chlorine generators, etc.
Note:
McKinney’s Pool Service is not, and will not, take any responsibility for the pool surface (i.e. plaster, Pebble Tec, fiberglass, vinyl) or any characteristics of the surface, such as, but not limited to: peeling, chipping, etching, blotching, rust, staining, fertilizer staining, or any streaking appearance, nor is McKinney’s Pool Service responsible for the pool tile (ceramic, glass). Acid washing, chlorine washing, power washing, and draining the pool must be authorized by the homeowner at their own risk.
ABOUT US
McKinney’s Pool Service
McKinney’s Pool Service is a family-owned & operated swimming pool service & equipment installation company based in San Diego. We also host an online e-commerce platform that sells high-quality pool products with true manufacturer warranties directly to the customer. We have a dynamic team of energetic technicians & managers who are passionate about pools. With a combined experience of over 30 years, we have seen it all, and are masters of our trade. Masters nonetheless, we consider ourselves a customer service company first, and a pool service company second.
Within a saturated industry, McKinney’s Pool Service is a distinctly different kind of company. We focus entirely on the customer experience! We are as excited about having fantastic communication as we are over automating your pool to work remotely from your smartphone. The last thing we want is for our customers to see their pool as a giant headache. Similarly, we sympathize with folks when their biggest headache is the substandard pool service they receive.
Whether you’re new to owning a pool or are a seasoned DIY pool owner, we can accommodate you. Anything from education to advanced equipment upgrades, we can make your life easier! At McKinney’s Pool Service, our motto is Have A Pretty Cool Day, because we believe splashing in the pool, swimming for health, and just sitting poolside with friends & family is the coolest thing you can do in San Diego; and that the only thing you should have to worry over is what style swimsuit best represents your current mood!
What Our Valued Clients Have to Say:
ANTONIO C
Matt has an extremely good will to make things right. His desire to make the customer happy is very strong.
GUY M
Matt has done a great job communicating with us when we have reached out. Our tech, Chris, has been nothing but professional and very helpful with any question I have put to him. You can’t go wrong with these guys.
MARISA M
I don’t even know where to start with how thankful I am for Matt and his pool service! … There is never any question if our pool is being taken care of. So if you are looking for a new pool guy, I HIGHLY recommend Matt and his pool crew.
MIKE P
Very pleasant experience everything went as promised.
THE PIERCE FAMILY
McKinney Pool Services has been an absolute life saver for our family! …Matt truly cares about his clients and them being happy, which is a hard thing to find these days. I’d recommend McKinney Pool Services to anyone that needs a great, reliable pool service company.
KATE M
KYM K
This is a quality company, great communication, straight forward, and reasonably priced…So far the service has been great, my pool looks beautiful when they leave and they send me a picture of the results. Thank you Chris and Matt!
SYDNEY L
RAMONA S
We’ve been using McKinney’s Pool Service for the last six months to maintain our pool and detached spa and couldn’t be happier. Matt and his team are the best. Matt is always available to answer our questions – he’s extremely knowledgeable with a great attitude – and his team does a wonderful job keeping our pool/spa sparkling clean. HIGHLY RECOMMEND!!!
AMIR T
McKinney’s Pool Service is top notch, experienced, andI highly recommend the team. Being a realtor, I can not say enough good things about Matt and the company. During an escrow, Matt went above and beyond making sure the pool and equipment was inspected and gave affordable options, preventative expertise, and all around amazing experience. A+
SASCHA O
Matt’s service was impeccable. As a first time pool owner I called Matt she came out the next day told me exactly what he would recommend we do to keep The cost down. We purchased a new pool pump from him and he even got us a $100 rebate. One of his technician AL comes out every Friday and leaves our pool is sparkling clean.
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