Testimonials

Matt has been an amazing communicator, timely, done weekend visits, and is passionate about his work!

Trisha C.

Matt didn’t service our pool but I would trust him to do so without a question. He returned my phone call right away and gave honest advice. I didn’t feel like he  had an agenda to sell us. Just very knowledgeable and honest which I really appreciate. Thanks Matt!

Ally P.

Matt and his team were great. I called over the weekend for a new pump install, and they came by Monday (President’s Day) to complete the install. On Tuesday morning, after the glue dried, I had the new pump running great. They went above and beyond what I would expect for a one time service request.

Matt D.

Seth installed a new pump, filter, and Pentair PSL4 automation system for my pool. He did an outstanding job and I could not be happier with the work or his superb weekly service. I highly recommend this team for your pool service needs.

James M.

So fortunate during this challenging time to be quarantined with a gorgeous pool! Jason has worked extra hard to rid the pool of yellow algae that wouldn’t leave! His customer service is excellent and he answers any questions I have. Love the weekly reports that are sent to me after the visit along with picture proof.

Michelle H.

Love this company. The customer service and response is better than any pool cleaning co I’ve ever had. Malia from the office is the sweetest, and always follows up to let me know the status of a service call. Seth is a great technician and since they’re a team, Chris and Scott have also come out to make minor adjustments to our system. Every week after Angelo cleans our pool, I get an email with a photo of my pool and spa showing how clean it is. I also love the documentation of the chemical levels weekly. I highly recommend McKinneys Pool Service.

Kathy S.

Matt has done a great job communicating with us when we have reached out. Our tech, Chris, has been nothing but professional and very helpful with any question I have put to him.  You can’t go wrong with these guys.

Guy M.

I originally contacted this company for a bid to replace the jacuzzi heater and to clean the filter. I was so happy with the install job that I decided to give the pool service a trial run and have been super impressed. The pricing is going to be a tiny bit higher than some others but you’ll get what you pay for. They come weekly and Email pictures showing the work they did. They have your filter cleaning and extra additives on a schedule so you don’t have to worry about anything. No flaky pool service here. I unfortunately had to order a new pump recently and was super happy with the final price. Matt did the paperwork for the instant $200 rebate along with the extra $50 prepaid Visa card. It ended up being pretty inexpensive. Once you go with this company, you won’t change.

Jed A.

McKinney Pool Services has been an absolute life saver for our family! Matt has taken care of our pool & hot tub for the last few years and we are so thankful for his knowledge and expertise. He’s helped us with everything from weekly pool maintenance to draining and refilling our pool and re balancing all of the chemicals, helping us with pool pump issues & even getting a new pool vacuum installed. Beyond all that- Matt truly cares about his clients and them being happy, which is a hard thing to find these days. I’d recommend McKinney Pool Services to anyone that needs a great, reliable pool service company.

The Pierce Family

We’ve been using McKinney’s Pool Service for the last six months to maintain our pool and detached spa and couldn’t be happier. Matt and his team are the best. Matt is always available to answer our questions – he’s extremely knowledgeable with a great attitude – and his team does a wonderful job keeping our pool/spa sparkling clean. HIGHLY RECOMMEND!!!

Ramona S.

I purchased a new Pentair MicroTemp 175,000 BTU natural gas heater for my spa directly from a pool supply company in Riverside, CA.  I started searching for someone to install it on Google. I was referred to McKinny’s Pool Service by a large pool installation company that does not do repairs.  I had called two other companies who were competitive but Matt McKinny was the only one who offered a military discount AND he could get to me sooner, so I opted to go with them.  At 1:45 on the appointed day Seth and Scott arrived.  They were top-notch guys with loads of experience and very personable.  In about 2 hours they had swapped out my old heater, refitting it for the easy access I wanted for the control panel.  Within an hour of the completed installation, Christian appeared to haul away my old heater, and the wooden palette that the new heater was shipped on.  At about 5:30, my wife, daughter, and I were enjoying our ‘new heater’ in our 35+-year-old spa.  I will definitely refer to McKinny’s Pool Service anyone who asks me and I will definitely retain their number for future needs.  Great job guys!!   I thoroughly appreciate your professionalism.

Royal W.

This is a quality company, great communication, straight forward, and reasonably priced. Our long time pool service person retired, I did not look forward to searching for a new company. So I looked on yelp and called a few places, Matt called me back and came out right away. So far the service has been great, my pool looks beautiful when they leave and they send me a picture of the results. Thank you Chris and Matt!

Kym K.

Wow.

I contacted McKinney at 1:00 on a Wednesday. Told Matt I had a problem with my filter. It was ancient and needed to be replaced. It was leaking from the bottom and the inside fiberglass was rough and I could see the fibers. Guessing it was 15 years old. Matt asked me to send a few pictures or he could set an appointment to come see it. I sent him some pictures and he was able to give me a quote. The quote with labor and parts ( new filter and back-flush valve) was the same price as the filter alone at Leslie’s. And the warranty for DIY from the manufacturer was only 2 months. McKinney offered a 2 year warranty.

Done.

His professional way of doing business & fast response made me comfortable with going with McKinney’s.

I signed the quote and sent it over at 4:00 p.m. and the filter was drop shipped at my door at 8:06 a.m., Seth from McKinney’s arrived by 9:30 and it was up and running by 10:45.

I would recommend McKinney to my Mom if she needed pool service. He’s that good.

JOHN C.

Matt is AWESOME!  I found Matt on Yelp after having issues with a previous pool service.  I switched to Matt about 1 year ago and couldn’t be happier.  His response time and professionalism are really what set him apart and the reason for this review.  Recently my pool heater failed and he organized the replacement within days.  Unfortunately there was a manufacturer defect (no fault of Matt’s) and he had someone out to diagnose the problem within hours and had a replacement the next day.  I was really surprised he was able to accomplish that in such a short time.  My 3 year old daughter was sooo happy that the pool was back up and running in such a short time.  Long story short, go with Matt, you won’t be disappointed!

Mathew N.

It’s been over a year since we switched to McKinney’s Pool Service and we couldn’t be happier. Matt and his team are reliable, consistent, trustworthy guys who never fail to communicate with us. Truly can’t recommend them highly enough.

Kate M.

Matt has an extremely good will to make things right. His desire to make the customer is very strong.

Antonio C.

My pool/spa heater was on the fritz, and after several (failed) attempts to fix it myself, I found Matt McKinney on Yelp. I called and spoke to Matt, and he advised me that my 17 year old heater was likely beyond repair and I would be better served replacing it.  He gave me a fair price for a new heater, and got it delivered and installed in short order. When I texted Matt with a question about its operation, he returned my call within minutes. Matt offered to come out to my house the next day to make a minor adjustment. When he came out, he explained everything clearly and succinctly. I put Matt’s number in my cell phone contacts, and I’ll definitely be using McKinney’s Pool Service in the future.

Ken K.

Matt and his team have always taken exceptional care of our pool! Our hot tub heater went out and he was able to hook us up with a new one for an affordable price! They removed the old one, hooked up the new one and even disposed of the old one for us!! I highly recommend McKinney’s Pool Service!!!

Sydney L.

McKinney’s Pool Service demonstrates quality service and gives consultative insight to ensure your pool stays clean and fully functional. They are on time for every appointment and they leave the pool spotless after each visit. Their staff even takes a picture after each cleaning and sends the image to you via email. Amazing service and great people. I would recommend their service to anyone that has a pool!

Brett K.

I submitted a yelp request at 6:30 PM on Thursday. Matt got back to me within an hour, sent me the necessary forms and had someone at my house at 10 AM the following day with weekly service starting next week. I appreciate when people move as fast as I do. The emails are awesome. It’s nice to know exactly what is being done, when it’s being done and also good to have an email record I can reference later.

Adrian H.

McKinney’s Pool Service is top notch, experienced, andI highly recommend the team. Being a realtor, I can not say enough good things about Matt and the company. During an escrow, Matt went above and beyond making sure the pool and equipment was inspected and gave affordable options, preventative expertise, and all around amazing experience. A+

Amir T.

Matt’s service was impeccable. As a first time pool owner I called Matt she came out the next day told me exactly what he would recommend we do to keep The cost down. We purchased a new pool pump from him and he even got us a $100 rebate. One of his technician AL comes out every Friday and leaves our pool is sparkling clean.

Sascha O.

I haven’t done business yet with Matt, but I can say he was the most helpful when I needed professional advice.  Thanks Matt !!

Michael L.

Excellent service.   I don’t feel the need to repeat what everyone else on here has already said…5 stars all the way baby!!

Shawn R.

Matt is an awesome pool man ! His service is always timely and efficient. The fact that he is a general contractor is a great benefit for us as our pool has several projects in the future. He recently installed a new pool pump and automated system for us. We have never owned a pool so his expertise are greatly appreciated. We hope to retain Matt and his crew for many years to come.

Christiana L.

Matt and his team are great to work with. They’re doing a great job on my weekly Pool Service!

Chris N.

I had a pool service that I really wasn’t happy with. They weren’t doing a very good job cleaning my pool and it just didn’t look right. I found Matt on Yelp and he responded right away. He tested the TDS (Total Dissolved Solid) level in my pool and they were totally off-kilter. He suggested draining my pool as much as possible, then refilling it and getting it back on track. Matt was kind enough to let me borrow a pump and within a couple of days my pool was refilled and perfectly balanced. His employees are very thorough with their weekly service and Matt himself is always responsive and friendly. His pool techs always send a picture of my pool with notes on the work they did (cleaning the tiles, steps, etc.). The price for excellent service with Matt was only a few dollars more than the previous company I had and they didn’t do half the work his guys do. I’m so glad I found Matt! Highly recommended!! 🙂

Laurie B.

We are new to pool ownership and have had an excellent experience with McKinney’s Pool Service.  They have been incredibly responsive, patient, and helpful in educating us and helping us to upgrade our system.  Their prices are competitive and affordable and they do their best to be available for any questions or help needed.  I highly recommend Mckinneys Pool Service!

Laura H.

Matt helped us replace a very old and rusty pool heater that had been destroyed by rats. When the job became more difficult and labor intensive than expected, he powered through and got it done. He was also very knowledgeable and answered all of our questions, and he was available on short notice right before the holidays. Thanks again, Matt.

Jen D.

Super quick response, even though after hours and a last minute request for next day scheduling. Owner replied promptly and worked us into his schedule to meet our needs (even though we were requesting such short notice accommodations). Will update review with details of service after they come tomorrow.  Can’t thank them enough for saving us such last minute, and after our neighbor rudely cut down trees and left 75% of debris in our yard/pool. Excellent and professional!

Launa S.

I cant say enough about Matt and how hard he works in his pool business.  He has been working on our pool for about three years now.  Each time he comes out, the job is done fast, and done right.  He knows his stuff, and is a pleasure to work with.  I am a real estate broker, and I have referred Matt to several clients for his service.  They, too, are very satisfied with Matt and his pool business.  Thank you Matt for jobs well done!  You will always be my “go to” guy for anything pool related.

Tim S.

Great service, great staff and knowledgeable. We called Matt as our pool was green, they were able to get the green out and keep the pool always sparkling. Happy customer!

Audrey A.

I am a local pool builder who built a pool in El Cajon that McKinney’s services. We’ve been dealing with each other for about a year now and the experience has been great. Being that I’m a pool builder I know when somebody is knowledgeable in the pool industry and when they are not. Him and his team are super knowledgeable, friendly and a pleasure to work with. I would highly recommend anyone and everyone that has a pool and or spa to get a quote and to use this service.

Chad C.

We’ve been working with Matt for a couple months now after buying our first home with a pool. Matt has been great since day one. He is polite and timely. Most importantly he keeps the pool clean and running how it should. If there are any issues, he communicates them. He’s affordable, honest and even sends weekly updates of the status of the pool and it’s chemicals. He’s also extremely easy to get ahold of if you have any questions. Couldn’t be happier with his service.

Aaron K.

I recently had the pleasure of working with Matt as I managed a pool repair project for a client’s home. Several of the pool lights were out, and since the pool had an unusual design, the replacement of those lights was not at all easy or straight forward. The work involved setting scaffolding for access, dealing with extremely challenging conduit, and eventually re-routing the electrical for all the lights in the pool. Matt never lost his cool and persisted until the job was done. I am convinced 98% of other providers would have given up on the project. Matt was very easy to work with, highly competent, and communicated regularly and clearly. Matt is now at the top of my list for pool service and I will happily refer other real estate clients to him in the future. Highly recommended!

Marc L.

This company has always been on time and done a superb job for our family. I recommend that you use them for your pool. Top quality work.

Mike D.

Matt is always available and responsive when we need his assistance with our pool and spa at the Mount Helix Heaven home that we manage. The pool and spa are perfectly maintained and our business and guests are greatly appreciative of his service. Highly recommend.

Ashley S.

We have been using McKinney’s for some time now. Our pool looks great! We have the good fortune of having James as our main pool guy and he’s the best. Always on time, very clean, super friendly and professional. I would highly recommend McKinneys and, if you can, request James. You won’t be sorry!

Jennifer L.

Matt and his team are outstanding. My pool has never looked so good. He fixed my pool that was growing algae like crazy and too saturated with chemicals. We are so pleased with his help and service. I highly recommend him for pool service

Andrea B.

After reading all the reviews I chose McKinney. He is very professional and staff is too! I had a few problem with my equipment not running and I needed to maximize efficiency with the pool pump and everything is running fantastic with McKinney service. Also they communicate great and send a snapshot of the pool after servicing. Very knowledgeable and excellent service. He is a bit more expense but it worth the extra couple dollars a month.

Tracy C.

Matt and his team have been cleaning our pool for around 6 months now and he’s been awesome and is very communicative and friendly with all of my questions.  Our pool always looks amazing.  Highly recommend.

Le R.

I don’t even know where to start with how thankful I am for Matt and his pool service! We recently had a horrible experience with a different pool company, who claimed they were coming out every week to clean our pool, but in reality, no one was taking care of it and it ended up turning green with black algae. I ended up doing what I should have done in the beginning, and looked on yelp to see which pool companies had good, reliable reviews, and I came across McKinney’s. He was very quick to respond, and even came out to our house the very next day. Our pool was in horrific condition, and needed to be drained, and power washed with chemicals because the entire pool was filled with black algae. I was so scared that we would be without a pool all summer, but Matt worked his magic and made it happen! That very same weekend he drained my pool, scrubbed/power washed the walls clean, and by Sunday, we had a nice sparkling pool again! Not to mention he did it all by himself! Take a look at my before/after pictures just to understand how big of a job this was. If you think your pool is ruined and don’t know where to begin….call Matt! While he was out here, he also fixed out pool light that the other pool guy never fixed, and he also brought other important things to our attention like the electrical work. He is very smart when it comes to everything that is involved with maintaining a pool, and he is great at explaining things. Matt is not the type to rip you off, and if anything he will try and do his best to save you money. We now have them service our pool weekly and it is so worth it! They are affordable, reliable, and trustworthy. The communication is amazing, and he even sends text messages. They also send us a picture of the pool every week after the cleaning, along with the chemical levels, and anything we need to be aware of. There is never any question if our pool is being taken care of. So if you are looking for a new pool guy, I HIGHLY recommend Matt and his pool crew.

Marisa M.

I was referred to Mckinney’s Pool Service by my daughter who is a real estate agent. Matt was timely in his response to my call and did a very professional job in dealing with my pool issues.He also answered my many questions. Thank you Matt my swim students will love the clean water!!

Teri S.

Super happy with this company!!! The pool tech takes great care in his work and our pool. Our pool has never looked better and the owner is super responsive and has a great attitude. As well as knows his stuff. So far we could not be happier

Jennifer S.

Best pool service!  I had a very difficult pool to service, to say the very least!!  Matt was willing to come out multiple times, more than what we had originally agreed upon to make sure my pool was ready for my son’s graduation party!  I HIGHLY recommend Matt and his team for pool service.

Rachel M.

I can’t say enough great things about Matt and his pool knowledge and customer service. We had a neglected pool in a old home we purchased and it quickly turned into a mosquito breeding ground swamp. Matt came out the day I called him to give us a quote and let us know the process of getting it back to functioning. Within 3 days my pool was back to being blue and beautiful. His prices are fair, and his work is immaculate. We have been using Matt for weekly service and his level of attention to detail is much appreciated. I know my pool will always be swim ready and looking crystal clear with Matt!

Jess M.

I was in a bind and needed next day service to replace a broken pool heater on Friday night. My property manager gave me Matt’s number and he picked up at 6 or 7 pm and was at my property with the new heater ready for installation at 9am the very next day and had it running at noon. He did water tests, recommended some needed services and equipment to solve all my problems.  My pool has been giving problems forever and he diagnosed several issues that needed immediate attention. He really knows his stuff. I hired him on the spot to take over for my existing service. Will update in 6-12 months, but when you know you’ve found the right person for the job, you know. Thanks Matt!

Jay S.

McKinney’s Pool service are highly knowledgeable and personable.  They were extremely helpful prior to gaining us as a customer.  We had a lot of questions prior to our home purchase and Matt spent the time getting me some ball park estimates on some modifications and other great advice.  We’ve since signed on for weekly pool maintenance and also a conversion to a salt water system.  You will get great customer service from McKinney’s Pool Service!

Paul P.

Awesome!  Other local pool service did not even show up, so called McKinney’s Pool Service and and were here in an hour to clean my filter.  Would highly recommend.

Richard P.

From green to clean!!! Prior to calling Matt, i have been in contact with other pool guys from yelp who kept rescheduling and promising to come check my
pool. Matt came to the house that same day and immediately started cleaning my pool. He was quick about things and knew what he was doing! He was professional about everything and kept his promise of cleaning the pool every week! On top of that, he remedied a loose screw that could have cost me thousands. What a lifesaver!!!!

Oh R.

Solid service. The pool always looked nice…however didn’t like that they were not flexible at all when cleaning my pool. Cleaned it Monday and by the weekend the pool was not as clean but understandable since they follow a strict route when servicing different homes. Also, if there is ever an issue feel free to call. They are very responsive and is always looking to please the customers.

Jason K.

Matt and McKinney’s Pool Service are absolitely top notch! Had to find a pool company to help replace our old fixed speed pool pump with a new Pentair variable speed pump, and not only did McKinney’s offer quick service and do a great job, they were the most competitively priced and did not force you to buy a marked up pump from them just to do the install, which I highly appreciate. Matt who did the install himself was very knowledgeable and friendly to deal with.  Looking forward to saving some energy costs, thanks again!

Rickey L.

Matt is a great guy with a ton of pool knowledge.  He is always on time and you never have to call him to the get a status update on things, he is on top of his game. He is not overpriced for the service he provides and is very professional at all times.  I half we found him and he is taking great care of our pool.

A. S.

We’ve been using Matt’s services for a few years and he’s been great!. He’s been keeping our pool looking great and when there are issues with equipment, he’s very attentive, responds quickly and can fix almost anything. He’s also very knowledgeable and trustworthy. On top of that, he’s a great guy as well! Highly recommend him!

Mary O.

Yes, I can give Matt 5 Stars without reservation.  I had been maintaining our pool for several years since moving into our new home.  But, it was both mentally and physically draining.  Sometimes the pool would look ok and sometimes not.  I sought recommendations from my local pool supply store as well as YELP and other websites.
Matt has been consistently reliable and the pool has never looked better!
The times I have contacted him, he responded immediately and helped me resolve any questions.
Very knowledgeable and professional.
Reasonable price and dependable.

Jim J.

I called Matt to get an estimate on some MAJOR cleaning for my pool just prior to closing escrow. He was able to get the job done in a weekend, after I had previously gotten a timeframe of 2 weeks, and double the price, from another pool company! On top of that, he did an amazing job, and was so polite the entire time. I would recommend him to anyone and everyone looking for someone to take care of their pool. Matt is the bomb!!!!

Debbie M.

McKinney’s Pool Service has provided a worry free care to my pool and hot tub. I don’t have to do a thing. Couldn’t be happier with the quality of service they provide!!! A+++

Daniel A.

McKinney Pool Service has been servicing our property for the last year and we appreciate Matt’s ability to communicate and problem solve. He always answers his phone and is available to trouble shoot whatever seems to be going on with the pool. He is very knowledgable in products that help maintain clean water for swimming all year round! We are very happy with this company and would recommend!

Thanks a bunch, Matt!

Marti M.

So happy with McKinney’s pool service. Matt is wonderful and keeps our pool in tip top shape. He’s been cleaning our pool for two years now and it’s been great. We dont have to worry about a thing.

Lexi P.

EXTREMELY satisfied! I hired Matt a few short months ago and should have done it YEARS ago!  He is prompt, efficient and does what he says when he says he’s going to do it – yes that sounds like what you hire someone to do however that doesn’t always happen!  A big thank you to Matt and his team!

Denise L.

We are so happy we went with McKinney’s pool service. We moved into a house that had been abandoned for a while and so the pool was not in good shape. I called another pool company and they said they would get back to me the next day. They never did and I had promised my daughter a pool party for end of the year school party. Well the other  people never called back and so I called another company. McKinneys.
Thanks  to him he said he could look at our pump and he was so amazing to come that day so that the pool pump could clean the pool and he saved the day! My daughter had her pool party thanks to McKinneys !!!

Julie B.

Started with Matt last month after contacting him about my dying pool sweep.  He picked it up from me, repaired and rebuilt it overnight, then returned it the next morning!  I was so impressed, I switched my pool maintenance over to him!  He drained and refilled my sad looking pool water, completely tore down and cleaned my entire system, restarted and rebalanced everything, and even sanded down my calcium deposits on my plaster and tile.  All this at a very reasonable price.  My pool has not looked this good in years, thanks to Matt!

Bob Z.

Matt came out and gave us a quote. He was straight forward and gave us options to get the job done. He was very professional and friendly and our pool has never looked so good! We definitely recommend him to anyone needing pool services from someone that is honest and not trying to nickel and dime you!

Mandy B.

Great service so far. He measured my water and determined it needed to be drained because it was old water. Truly appreciated his honesty.

Lina M.

I recently hired Matt to replace my old pool guy for weekly pool service in La Mesa based on Yelp reviews, and he has been fantastic. The pool is always looking gorgeous now. He is very knowledgeable regarding pool issues and has responded to my queries regarding the pool almost instantly. Rates are very reasonable. Highly recommended.

Andrew R.

Thank you Matt for your professionalism and a job well done…LOVE the Yelp deal too!  You will NOT be disappointed in McKinney’s Pool Service ~ we will definitely hire this company again for our pool servicing needs!

Kimberly N.

Awesome service!  Super excited to have found a great pool guy for my weekly service at such a great price.

Angela J.

I contacted them recently for quote and it was emailed to me that night. They were very knowledgeable about what they are doing and all at a great price. They started service the very next day which I was grateful for because I was planning an outdoor event. They guys were very reliable and I felt like my pool was in great hands. I highly recommend their services to anyone who wants a sparkling pool!

Steve G.

Called today for a emergency situation regarding getting the pool clean fast. Showed up and immediately began taking care of the pool. Quick service and availability. Would recommend to anyone with a pool.

Tabitha S.

I first met Matt about 10 years ago when he was working at Leslie’s Pool Supplies.  Even back then, he was super knowledgable and friendly.  Once I found out he opened his own company, it was a no brainer to use his services.  He’s kept my pool and jacuzzi sparkling clean for years and is always professional and efficient.  Would (and have) recommend him to anyone.

Lauren C.

Matt has been servicing our family pool for a couple years now. We absolutely adore him! He works hard, does a great job, is easy to get a hold of and is a genuine person. We definitely recommend him.

Megan M.

What Our Valued Clients Have to Say:

MARISA M

I don’t even know where to start with how thankful I am for Matt and his pool service! … There is never any question if our pool is being taken care of. So if you are looking for a new pool guy, I HIGHLY recommend Matt and his pool crew.

MIKE P

Very pleasant experience everything went as promised.

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